Cylena Marie Coleman-Johns

Experience

1. Program Project Manager

   Actalent

   Jan 2015 — Present · Hanover, MD, US

   Deployment & Integration: Spearhead the nationwide deployment of PeopleSoft 9.2 ESA modules—including Financials, Project Costing/Contracts, Time & Labor, and Expenses—ensuring adherence to business rules and standards.• Project Leadership: Oversee the entire project lifecycle (initiation, planning, design, execution, monitoring, controlling, and closure) and collaborate with senior management to align project outcomes with organizational goals.• Agile Implementation: Serve as a SAFe ScrumMaster, leading daily stand-up meetings, coaching team members, and managing product backlog enhancement to reinforce Agile/SCRUM best practices.• Global Coordination: Onboard Delivery Centers and Managed Delivery teams in North America and India, optimizing time/material billing and ensuring “First Time Right” invoicing for improved cash flow and client satisfaction.Key Qualifications• Proactive Leadership: Adept at minimizing upper management workload while delivering high-level project oversight and strategic guidance.• Analytical Problem Solver: Proven ability to conduct in-depth analysis, root cause identification, and process re-engineering to optimize performance.• Stakeholder Engagement: Skilled in building strong rapports and negotiating effectively with diverse teams, ensuring alignment with business objectives.• Technical & Communication Proficiency: Excellent at composing professional communications, technical writing (including use case documentation), and executing PMI-standard project management processes.Areas of Expertise• Agile Methodology (SCRUM, Kanban, e-Kanban)• Project & Program Management• Business & Systems Analysis• IT Strategy, Governance & Planning• Process Improvement & Performance Optimization• Vendor & Offshore Management• Risk & Quality Management• Client Relations and Enterprise Management

Skills

• Project Analysis
• Sql Database Design
• Strategic Planning
• Microsoft Access 2007
• Call Centers
• Visio
• Peoplesoft
• Management
• Cross-Functional Team Leadership
• Photoshop
• Hyperion
• Change Management
• Integration
• Microsoft Visio
• Networking
• Product Development
• Microsoft Sharepoint
• Microsoft Infopath
• Microsoft Ofice 2010
• Data Mining
• Document Management
• Ms Project
• Powerpoint
• Crm
• Problem Solving
• Microsoft Projects
• Microsoft Excel
• Risk Management
• Data Analysis
• Analytics
• Sql
• Business Analysis
• Analysis
• Project Management
• Access
• Sharepoint
• Data Warehousing
• Microsoft Powerpoint
• Microsoft Office 2007
• Toad