Cylena Maya

Experience

1. Assistant Vice President

   Heffernan Insurance Brokers

   May 2025 — Present

   As a Commercial Lines Broker, I help business owners and executives navigate the challenges of operating a business in a tech-savvy, litigious, and rapidly changing world.At Heffernan, we offer a no-cost risk assessment that helps reduce errors and overcharges. The goal is to get your company to within 10% of your lowest legal premium. We begin with interviews of the ownership and management teams, and then do a thorough assessment of coverage and policy wording. We review your hiring templates, policies and procedures, safety and wellness programs. Then, we analyze your claims to pinpoint problems and identify possible solutions. During the review process, we begin implementing services to decrease claims. Our focus is on client needs, safety, developing a positive culture, and lowering premium costs.Heffernan offers: The most comprehensive coverage options with the best pricing Access to specialized programs and alternative risk financing solutions Loss control Claims management assistance Risk Reviews Access to technology to assist in the insurance arena And moreSince its founding in 1988, Heffernan has remained employee owned and has grown revenue to over $200 million through primarily organic growth, along with strategic acquisitions. Heffernan is consistently ranked as one of the nation’s largest independent insurance brokerage firms, as well as named on the insurance industry’s ‘Best Places to Work’ lists. Heffernan is also known for its commitment to philanthropy. Since 2003, Heffernan has been named a ‘Top Corporate Philanthropist’ and has donated over $22 million to various charities in the communities where we live and work.Want to learn more?Feel free to Visit Email c•••••@heffins.comI invite you to review some of our multimedia below and learn how we can help you.Specialties: Professional Liability Insurance | Commercial Lines | Client Services | Insurance Carriers | Broker