Cydney Gregware
Children’s Book Author/ Personal Lines Insurance CSR
- Role
- the Heritage Group at The Heritage Group
- Location
- Rensselaer, NY, US
- LinkedIn followers
- 500 followers
About Cydney Gregware
Children\'s Book Author - The Leprechaun Who Stayed for The Day With 20 years of comprehensive experience in insurance sales, service, claims, and management, I bring a proven record of driving growth, building client trust, and leading high-performing teams. My career spans from managing an independent agency, guiding clients through complex coverage decisions, and mentoring staff to exceed performance goals- Insurance Expertise: Deep knowledge across personal lines, claims handling, and client service, with a focus on transparent communication and long-term relationship building- Completed Strategic Wealth Accumulation Tactics (SWAT) Training: Skilled in applying advanced financial strategies to help clients protect assets, maximize wealth, and achieve security through tailored insurance solutions- Sales Training & Leadership: Extensively trained by Fortune 500 organizations including Best Buy and State Farm, mastering sales, customer experience, and performance management- Management & Mentorship: Experienced in leading teams, coaching staff, and implementing operational processes that improve efficiency and client satisfaction- Entrepreneurial Success: Goosehead Insurance Agency Owner - Success insurance agency - operated and sold quality book of business: demonstrating business acumen, resilience, and the ability to scale operations from the ground up- Photography Business - C2P2 Photography Built client base and referral business by providing effective communication and timely results
Experience
the Heritage Group
Jan 2026 — Present · Niskayuna, NY, US
20 Years Insurance Experience - Personal Lines, Commercial, Life & Health
Education
SUNY Schenectady County Community College
Business Administration and Management, General
2011 — 2013
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