Cynthia D.
- Role
- Customer Care Manager at Hilton
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Cynthia D.
At the heart of my professional journey lies a deep-seated commitment to fostering…
Experience
Customer Care Manager
Mar 2019 — Present · US
Promote brand loyalty by responding to customer inquiries and resolving complaints promptly• Provide and process information in response to inquiries, concerns and requests about services and products by interacting with customers • Process customer account changes with proprietary software while demonstrating a strong record of accomplishment for working collaboratively on cross-functional teams• Achieve high satisfaction score by consistently resolving first-call issues swiftly
Education
Hampton University
Bachelor of Science
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