Matias Alarcon
IT Support Specialist | Bilingual (EN/ES) | CompTIA Certified | BS Cybersecurity | Passionate About Problem Solving
- Role
- Junior System Administrator at Prince Flexipack
- Location
- Richmond, TX, US
- LinkedIn followers
- 500 followers
About Matias Alarcon
Recent Cybersecurity graduate from Western Governors University and current Escalations…
Experience
Junior System Administrator
Jan 2025 — Present
Provided Tier 1–2 IT support across 25+ endpoints, resolving hardware/software issues and ensuring uptime.• Managed AD user accounts, performed GPO updates, and supported VLAN setups and firewall rule adjustments.• Executed monthly patching, reviewed system logs, and used Wireshark/Nmap for basic traffic analysis. •Created internal SOPs and guided documentation for support procedures and endpoint deployments.
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