Jackie Turner

About Jackie Turner

I’m Jack, a cybersecurity educator and content architect focused on building technically rigorous, scalable learning systems.With over a decade in cybersecurity and more than five years leading instructor-led training for enterprise, government, and partner organizations, I’ve delivered training to practitioners across diverse industries. My work bridges real-world operational security with adult-learning curriculum design.I specialize in translating complex security concepts into applied, scenario-driven learning experiences that reflect how practitioners actually work. Today, my focus is on architecting high-impact training programs in Zero Trust and modern cloud security environments.When I’m not diving into the world of cyber, you can find me out on the trails hiking, playing the piano, or birding.

Experience

1. Senior Content Architect

   Zscaler

   Jan 2026 — Present · Ann Arbor, MI, US

Education

• Brandman University

  Associate of Arts and Sciences (AAS), General Studies

  2009 — 2012

• Naval Postgraduate School

  Master of Science - (M.S.), Applied Cyber Operations

  2017 — 2019

• Excelsior University

  Bachelor of Science (B.S.), Liberal Arts and Sciences/Sociology

  2012 — 2013

Skills

• Adobe Acrobat
• Administrative Assistants
• Desktop Publishing
• Sales
• Microsoft Office 2007
• Office Management
• Data Entry
• Proofreading
• Store Management
• Retail
• Internet Development and Programming
• Microsoft Publisher
• Customer Service
• Inventory Management
• Inventory Control