Om Singh Rathore
I align contextual content design with business goals and user interface development objectives to transform customer insights into a delightful experience and innovative products for the financial ecosystem.
- Role
- Customer Experience & Service Design at Bajaj Finserv
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Om Singh Rathore
Transforming Business Goals Through Strategic Design Leadership with 15+ years of hybrid design expertise, I strengthen business outcomes by bridging design thinking with customer-centric solutions across diverse industries.My portfolio spans BFSI, real estate, e-commerce, health & wellness, fashion, employment platforms, classified marketplaces, and advertising agencies—each presenting unique challenges that fuel my passion for innovation.I believe exceptional experiences emerge when strategic thinking meets human empathy. As a design thinking practitioner, I specialize in mobile-first user experiences and contextual content design, transforming customer insights into solutions that drive both business growth and social impact.Problem-solving energizes me. Whether it\'s reimagining a financial customer journey, enhancing e-commerce conversion flows, or crafting compelling content strategies, I approach each challenge with genuine enthusiasm and initiative. I thrive on collaboration—sharing experiences, gathering insights, and converting discoveries into meaningful solutions.My multidisciplinary background spanning art direction, UX strategy, content creation, and team leadership allows me to see the bigger picture while executing with precision. I\'m committed to advancing both business objectives and social responsibilities through thoughtful design.Ready to solve your next challenge?Let\'s connect and explore how strategic design can elevate your business goals.
Experience
Customer Experience & Service Design
Jan 2020 — Present · Pune, IN
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