Chris Wittman

About Chris Wittman

I am a marketing leader who thrives at the intersection of strategic narrative, integrated campaigns, and go-to-market orchestration. My focus is on turning complex technical concepts into clear, resonant stories that drive business growth. Currently, at Zuora, I lead Communications, where I\'ve built a high-performing team dedicated to elevating the brand through authentic storytelling.My professional journey began in the hospitality industry, where I learned the art of crafting memorable experiences. With a hotel and restaurant management degree from Penn State, I explored the United States, delivering successful events and guest experiences from Pennsylvania to Hawaii and South Carolina before settling in California.But as someone who thrives on challenges and growth, I knew there was more to explore. My search for deeper learning led me to the University of San Francisco, where I earned my MBA focusing on Data Analytics. This was more than just an academic pursuit; it was a pivotal shift that bridged my people-centric skills with the analytical prowess needed in today\'s tech-driven world.My path has taken me from the heart of hospitality to the forefront of tech. I have touched roles at Bloomberg Media, where I refined customer journeys, and Algolia, where I built a customer success team from scratch. Each experience enriched my understanding of what it means to serve customers and truly create value.Now, as the Senior Director of Communications at Zuora, I weave together narratives that resonate, strategies that drive growth, and programs that build brand advocates. I\'ve had the privilege of leading dynamic teams, launching Zuora\'s Advocacy Program, and shaping content that not only tells our story but also connects deeply with our audience.I am a professional who believes in the power of stories and the impact of a well-crafted customer experience. I thrive on innovation, am energized by collaboration, and am always looking for the next challenge to solve. Let\'s connect and share insights, stories, and opportunities.

Experience

1. Senior Director Communications

   Zuora

   Nov 2024 — Present · San Francisco, CA, US

   I have the privilege of leading a team dedicated to creating and curating buyer-focused messaging that drives engagement. My role focuses on delivering valuable, relevant, and consistent content that builds trust and affinity for Zuora while connecting compelling customer stories to our solutions.With a clear measurement framework tied to business outcomes, I oversee efforts to increase audience engagement, improve content production efficiency, and enable our go-to-market teams with resources that enhance storytelling around monetization initiatives & strategy. By leveraging customer stories, data insights, and innovative formats, I aim to set the standard for industry-leading content that supports Zuora\'s mission to scale efficiently and achieve ambitious growth goals.

Education

• The Chinese University of Hong Kong

  Semester Abroad, International Asian Studies Program

  2009 — 2009

• Penn State University

  Bachelor of Science, Hotel, Restaurant, and Institutional Management

  2007 — 2011

• University of San Francisco School of Management

  Master of Business Administration (M.B.A.)

  2013 — 2015

Skills

• Software as a Service (Saas)
• Teamwork
• Sales
• Algolia
• Strategy
• Salesforce.com
• Research
• Saas
• Account Management
• Event Planning
• Social Media Marketing
• Customer Retention
• Customer Service
• Analytics
• Leadership
• Data Analysis