Rob Denton
Transformation Lead @Cognizant Netcentric
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2021 — Present
Transformation Lead @Cognizant Netcentric
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Leading transformational business challenges for global clients driving forward Omni-Channel objectives. Focused on the WHY, the WHAT and the HOW.Helping clients cultivate brand differentiation in a world of ever fluctuating customer expectations.
EDUCATION
1990 — 1992
Ridge Danyers College
A-Levels
1992 — 1995
The University of Manchester
BA Hons 2:1, English Literature and Language
SKILLS
Integrated MarketingCustomer RetentionCustomer ServiceVendor ManagementTeam ManagementCrmBusiness Process ImprovementCustomer Experience DesignOutstanding Customer ServiceBusiness DevelopmentDigital MarketingCustomer SatisfactionNetworkingDigital StrategyMulti-Channel MarketingSocial MediaB2bOutsourcingContact CentersStrategyLeadershipCustomer Relationship Management (Crm)Change ManagementBusiness-to-Business (B2b)Project ManagementManagementCustomer Experience
ABOUT ROB DENTON
Customer obsessed - I’m passionate about bringing a sense of order and oodles of…
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