Curtis Heffelfinger

About Curtis Heffelfinger

Experienced and dynamic Sales and Business Development Leader with over 23 years in the telecommunications, SaaS, and UCaaS/CCaaS industries. Recognized for an entrepreneurial spirit, a passion for solving complex challenges, and a relentless drive to achieve business growth.Adept at leading initiatives across Wholesale, Carrier, MSP, Mid-Market, Enterprise, Gov-Ed, and SMB sectors. Proven success in building and scaling high-performing sales organizations, executing strategic business plans, and consistently driving revenue acceleration.Known for transforming underperforming teams through servant leadership, collaboration, and skill development. Skilled at leading change management initiatives that revitalize sales performance, reduce churn, and maximize customer lifetime value.Strategic in developing grassroots channels, launching impactful go-to-market campaigns, and aligning product strategy with organizational objectives. Committed to helping companies exceed their goals while fostering gratitude, inclusion, and a culture of continuous growth

Experience

1. Vice President of Smb Business Sales-outside-inside

   Metronet

   Mar 2026 — Present · Charlotte, NC, US

   Vice President of Business Sales at Metronet, leading SMB revenue growth, and go-to-market strategy for the company’s expanding fiber network across high-growth and emerging markets in 19 states. Responsible for driving top-line performance, increasing market penetration, and scaling a high-performing, multi-channel SMB sales organization spanning both outside and inside sales.Oversee the full SMB sales function, including field and inside sales teams, with accountability for, forecasting accuracy, and consistent achievement of aggressive growth targets. Partner cross-functionally with marketing, network expansion, and operations teams to align small and mid-sized business customer acquisition strategies with rapid infrastructure deployment.Focused on building a modern, data-driven SMB sales organization, developing talent, optimizing sales processes, and implementing scalable strategies that improve conversion, retention, and overall customer experience.

Education

• University of Shoe Leather and Elbow Grease

  Masters in Initiative , Attitude and Effort

• Johnstown Regional Police Academy

  Police Academy, Law Enforcement

  1992 — 1993

• Cambria County Community College

  Emergency Medical Services Training

  1995 — 1996

Skills

• Salesforce.com
• Team Leadership
• Recruiting
• Crm
• Contract Negotiation
• Selling
• Start-Ups
• Coaching
• Executive Management
• Solution Selling
• Operations Management
• Sales Process
• Call Center
• Call Centers
• Leadership
• Direct Sales
• Telecommunications
• Product Development
• Cross-Functional Team Leadership
• Cold Calling
• Retail
• B2b
• Program Management
• Sales Management
• P&L Management
• Voip
• Channel Partners
• Cloud Computing
• Product Marketing
• Managed Services
• Sales
• Account Management
• Strategy
• Strategic Partnerships
• Leadership Development
• Management
• Team Building
• Sales Operations
• Customer Retention
• Training