Curtis Garrett
Global IT Support Manager @Vista
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WORK HISTORY
Global IT Support Manager @Vista
Columbus, OH, US
As a Global IT Support Manager, I am responsible for overseeing and managing the IT support function for Vista on a global level. I work closely with IT teams across different locations to ensure seamless delivery of IT support services to our employees and clients. I am also be responsible for managing and leading a team of IT support specialists, ensuring their development and growth, and ensuring that they provide high-quality support services to our users.
EDUCATION
The Ohio State University
Engineering
SKILLS
ABOUT CURTIS GARRETT
Technology leader with twenty five years of experience implementing, administering and managing Microsoft Windows based environments with a focus on service delivery and systems management activities including change management, patch management, endpoint security administration, asset management, software deployment and regulatory compliance.= Training =+ Leading Agile (Mar 2019)+ ITIL V3 Foundation Course (Mar 2013)+ FrontRange ITSM Foundation (Apr 2012)+ Managing IT Systems with LANDesk Management Suite 9 (Oct 2010)+ ITIL V2 Foundation Course (Dec 2006)+ MS-2400 Implementing and Managing Microsoft Exchange Server 2003 (June 2006)+ MS-2801 Microsoft Security Guidance Training I (June 2004)+ MS-2802 Microsoft Security Guidance Training II (June 2004)+ MS-1560 Updating Skills from Windows to Windows Server 2003 (Sept 2003)+ MS-2126 Managing a Windows Environment (Feb 2003)+ MS-2153 Implementing a Windows Network Infrastructure (Nov 2002)+ MS-2154 Implementing and Administering Windows Directory Services (Nov 2002)= Operating Systems = Windows Server 2008, Windows Server 2003, Windows Server, Window NT Server 4.0, Windows 7 Pro, Windows 10 Enterprise, Windows XP Pro, Mac OS X, Mac OS 9= Systems Software =Ivanti Endpoint Manager, LANDESK Management and Security Suites, VMware Horizon, Microsoft Active Directory, Group Policy Management Console, Ivanti Service Manager, FrontRange HEAT, AirWatch, Dell Data Protection, Windows Server Update Services (WSUS), Internet Information Server (IIS), Microsoft LogParser, Baseline Security Analyzer (MBSA), McAfee ePolicy Orchestrator, McAfee VirusScan Enterprise, PGP Desktop, Veritas BackupExec, Dell OpenManage, HP OpenView, WhatsUp Gold, VMWare Virtual Center, MS Virtual PC, Symantec Ghost= Systems Hardware =Dell PowerEdge x86 Servers, Dell PowerVault NAS, Dell PowerVault LTO Tape Library, Dell PowerVault Direct Attached Storage Arrays, Dell x86 Desktops/Laptops
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