David Curtis
Award-winning Digital Communications Channels Expert who improves NPS, satisfaction, and communication scores.
- Role
- Director, Enterprise Communications Channels at Fidelity Investments
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About David Curtis
I am an award-winning, client-obsessed, innovative, entrepreneurial, results-driven…
Experience
Director, Enterprise Communications Channels
Feb 2023 — Present · Durham, NC, US
Improved associate NPS scores year-over-year as Product Manager for Fidelity\'s custom-built intranet homepage • Increased reach, usage, and viewership of internal digital signage network as a Product Owner with a team of four• Established Fidelity\'s lock screen communications channel• Improved communicator processes related to Fidelity\'s screensaver channel• Initiated and led communications projects that increased associate viewership, improved associate morale, and improved the connection between associates and the organization • Established, in partnership with Fidelity Center for Applied Technology (FCAT), a high school internship project that created a curriculum for generating artful data visualizations.• Managed team responsible for Fidelity\'s internal email communications management tool• Represented enterprise communication interests as part of Fidelity\'s internal associate mobile app planning team• Supported the firm\'s Digital Workplace and Digital Asset Management initiatives• Identified and executed on opportunities to reduce operating budget and scale product usage• Conducted annual surveys to identify opportunities for communications improvement• Managed associate and contractor resources• Presented annual strategy and budget requests to SVP and EVP-level management• Collaborated with internal and business unit communications senior leadership, as well as with real estate, digital workplace, technology development, and Investor Center branch marketing teams.• Organized and reported out market scans and findings• Engaged potential and existing vendors, reviewed offerings, and generated work agreements
Education
University of Iowa
BA
Skills
- Video
- Digital Media
- Marketing Management
- Email Marketing
- Content Strategy
- Salesforce.com
- Copywriting
- SEO
- Management
- Crm
- Training
- Digital Out of Home (Dooh)
- Online Advertising
- Social Networking
- Multimedia
- Web Content Production
- Content Management
- Video SEO
- Web Analytics
- New Media
- Youtube
- Marketing Communications
- Analytics
- Mobile Devices
- Video Production
- Web Video
- Project Management
- Leadership
- Social Media Marketing
- Social Media
- Online Marketing
- Content Development
- Marketing
- Google Analytics
- Photoshop
- Screenwriting
- Editing
- Product Management
- Video Producer
- Internet Video
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