Curtis Bingham

About Curtis Bingham

I help large B2B companies retain more profitable customers. Protect and grow revenue…

Experience

1. CEO

   Chief Customer Officer Council

   Jun 2009 — Present

   I help B2B companies retain more profitable customers. I\'ve worked with more than 200 CCOs in the last 15 years; I help increase retention of the right customers, identify high-potential customers and capture greater share of wallet. I minimize customer effort, improve customer experience, and maximize profits.|| The CCO role is rapidly evolving, growing from only 30 worldwide in 2003 to well over today. It is becoming a powerful force for driving customer-centric business growth, yet the role is often poorly understood by customers and employees alike. The CCO Council is a powerful and intimate gathering of the world’s leading customer executives from widely diverse industries. The Council helps executives achieve objectives faster and more easily by leveraging best practices. It helps validate and refine strategies and initiatives to avoid experimenting at customer expense.

Education

• Lehigh University College of Business

  MBA, Marketing & Finance

  1998 — 2000