Curtis Bell
Sr Service Account Manager @Dell Technologies
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WORK HISTORY
Sr Service Account Manager @Dell Technologies
Eden Prairie, MN, US
Focused, Strategic post Sales Account Management with consistent execution of all Management Support Services related matters to account/customer. Act as a Dell Technologies ambassador to the customer and as the customer\'s representative within Dell. Leverage support of local and corporate resources to manage and attain a high level of customer satisfaction. Proactively identify, inform, and work with the account team on sales opportunities. Nurture customer relationships and act as a sales enabler to drive re-purchase loyalty toward Dell equipment and software. Ensure maximum correlation between customer requirements and Dell services to strive toward delivering consistent service levels by exceeding customer expectations. Responsible for proactively mitigating risks and assisting customer with trending analysis to avoid unnecessary risks.
EDUCATION
University of St. Thomas
CPPM
University of Minnesota-Twin Cities
Educational Leadership and Administration, General
SKILLS
ABOUT CURTIS BELL
IT professional with significant experience in leading IT projects, providing technical leadership and strategy for Fortune 500 companies. Experienced in Infrastructure Management, Strategic Planning, and Client Services. Delivering results while managing Enterprise infrastructures. Proven Management experience of technical teams supporting Server, Network, Database, Security, Development, and Mobile technologies.I am a Certified Professional Project Manager with significant experience in managing complex large scale IT projects. I have managed technical staffs with diverse backgrounds and experiences in a broad range of infrastructure services. My experiences have provided me with exceeding levels of accountabilities and the ability to manage virtual global teams effectively. I have a successful track record of building collaborative teams to achieve business goals and delivering value through innovation.
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