Curtis Young
Program Director, Digital Enterprise Coe @Sun Life
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WORK HISTORY
Program Director, Digital Enterprise Coe @Sun Life
Waterloo, ON, CA
I am responsible for developing and delivering programs and services that support the Digital Enterprise (DE) transformation efforts at Sun Life. This includes building and managing the Knowledge and Content Management channels to share global standards, frameworks and measures, as well as incorporating best practices to drive the continuous improvement and maturity of the program. I work closely with DE Leaders, Business Group Leaders and Coaches through the development of programs and materials to support DE adoption.
EDUCATION
Wilfrid Laurier University
BA, Communication, Psychology, Business
SKILLS
ABOUT CURTIS YOUNG
As a business manager, over the last 5+ years at Sun Life Financial I have been a leader in delivering creative, innovative and sustainable changes through my passion for continuous improvement and have developed a strong interest and skillset in driving results and customer service. This concentration, together with my background in leadership, communication, organizational behaviour and, business and data analysis, have positioned me well throughout my career. I have always placed a strong emphasis on the importance of continuous improvement and have achieved great organizational success by empowering others to come up with and implement ideas of their own; along with many of my own too. While advocating and fostering a continuous improvement culture on my teams, I have played a role in seeing many positive changes that have varied from being very basic to more complex.I am an advocate of leading by example, generating solutions by engaging with the individuals who complete the day-to-day tasks, and pride myself with my willingness to get my hands dirty to get things done. My background in leadership and communications provides me with a strong foundation to drive results and deliver superior customer service.
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