Curtis McCutcheon

About Curtis McCutcheon

I’m an adaptable, results-driven Senior Program/Project Manager with 15 years of success developing and implementing strategic initiatives in support of business objectives. Spearheading program governance, product management, and stakeholder relations for F500 leaders such as Citi Bank and M&T Bank Corporation, I am known for planning program management frameworks, managing risks/issues, and taking corrective measurements on key programs. I am incredibly passionate about creating inclusive work experiences for teams and nurturing program success from inception to completion. With a strong focus on continuous improvements, I am highly skilled at aligning goals across cross-functional teams through structure, teamwork, and critical thinking. I am also a motivational leader with experience building and guiding high-performing teams of 20 with $27M budgets in driving efficiency and cost savings. Additionally, I possess exceptional academic qualifications, including a Master of Business Administration in Finance from Canisius College.A few recent accomplishments:+ Demonstrated track record assisting the delivery team in driving the completion of projects to achieve business goals through expertise in progress, knowledge, resource, risk, and issue management as a project management champion.+ Analyzed areas for improvement and designed/implemented an innovative prioritization process to optimize limited technology resources.+ Commended by executive leadership for increasing customer retention 45% by closely monitoring critical operational risks and driving strict compliance with regulations for appropriate follow-up on customer complaints.+ Outstanding success creating strategic customer feedback processes and consistently enhancing other operational functions, leading to a substantial boost in operational efficiency and productivity.+ Utilized exceptional leadership abilities to oversee 15-20 teller staff members, continually achieving $270M in sales goals while ensuring strict adherence to audit requirements.In my free time, I am an active member of my community, volunteering at Strother Maxwell Inc. Privation Foundation.Specialties, Expertise, & Attributes:Program Management, Needs Assessments, Program Governance, Risk/Issue Management, Stakeholder Relations, Documentation/Deliverables, Quality Assurance, Project Management, Team Building/Leadership, Solution Focused, Product Management, User Experience, Continuous Improvements, Research/AnalyticsI look forward to meeting you! You can reach me at C••••••••@gmail.com

Experience

1. Pmo Lead - Finance Projects Group Vice President

   Citi

   Feb 2016 — Present · Getzville, NY, US

   Partnered with project delivery managers to provide project oversight, strategy, and governance, ensuring projects were delivered on time and under budget.• Spearheaded key project efforts with a diverse, cross-functional team to meet all standards and timelines.• Supported project communications by maintaining critical project deliverables and documentation for progress transparency to stakeholders.

Education

• Canisius University

  Master of Business Administration - MBA, Finance, General

• Canisius University

  Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services

Skills

• Banking
• Risk Management
• Portfolio Management
• Loans
• Leadership
• Sales
• Public Speaking
• Management
• Business Planning
• Customer Service
• Marketing
• Commercial Banking
• Credit
• Finance
• Credit Analysis
• Crm
• Financial Analysis