Curtis Mandeville

Automotive Sales Manager (New & Pre-owned) @Chatham Chrysler

Chatham, ON, CA

As Sales Manager, I oversee both the New and Pre-Owned vehicle departments, driving growth, profitability, and customer satisfaction across the dealership. My role blends hands-on leadership with strategic planning to ensure strong sales performance, team development, and an exceptional buying experience.Key Responsibilities: • Lead, mentor, and motivate a high-performing sales team to consistently exceed targets for both new and used vehicles. • Develop and execute sales strategies, marketing initiatives, and promotional campaigns to drive showroom traffic and online engagement. • Manage inventory levels, vehicle pricing, and merchandising to maximize profitability while maintaining market competitiveness. • Oversee customer relationship management from first contact through delivery, ensuring a seamless, customer-focused sales process. • Collaborate with the finance and service departments to provide full-spectrum solutions and enhance customer loyalty. • Analyze sales metrics, market trends, and competitor performance to adjust strategies and meet dealership objectives. • Recruit, train, and coach sales staff, fostering a culture of accountability, growth, and customer-first values.Highlights: • Expertise in balancing new and pre-owned operations with a focus on revenue growth and customer satisfaction. • Proven track record of hitting monthly and annual sales objectives. • Strong background in digital retailing, lead generation, and modern automotive sales practices.