Cullen Garves
Customer Service Training & Compliance Coordinator | Elevating Team Performance through Tailored Training and Regulatory Expertise
- Role
- Training and Compliance Coordinator at Worldwide Flight Services (WFS)
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Cullen Garves
I’m a training and development professional with 15+ years of experience teaching…
Experience
Training and Compliance Coordinator
Worldwide Flight Services (WFS)
Aug 2022 — Present · Las Vegas, NV, US
As a Customer Service Training and Compliance Coordinator, I design and deliver comprehensive training programs to enhance the skills and performance of customer service teams. I ensure all training aligns with company policies, industry standards, and regulatory requirements. My role involves developing training materials, conducting workshops, and monitoring compliance with service protocols. By fostering a culture of excellence and accountability, I empower staff to provide exceptional customer experiences while maintaining adherence to operational and legal guidelines.
Education
St. Cloud State University
Communications Major and Marketing Minor , Technical and Scientific Communication
2017 — 2019
Skills
- Social Media
- Time Management
- Research
- Public Speaking
- Teamwork
- Leadership
- Microsoft Powerpoint
- Customer Service
- Communication
- Event Planning
- Microsoft Office
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