Carolina
Director Rooms @ Westin Mount Laurel
- Role
- Director of Housekeeping at Westin Mt. Laurel Hotel
- Location
- Riverside, NJ, US
- LinkedIn followers
- 500 followers
About Carolina
Dependable and results-driven Hotel Operations Leader with 15 years of experience in corporate hotel management, including Front Office, Rooms Division, and overall property operations across Hilton and Marriott brands. Proven ability to drive guest satisfaction, improve service scores, and lead high-performing teams while meeting operational and financial goals.Skilled in budgeting, forecasting, revenue strategies, pre-opening operations, and cross-departmental collaboration, with a track record of aligning teams to deliver flawless guest experiences. Recognized for a can-do attitude, reliability, and strategic thinking, with experience partnering with Sales, Marketing, and Revenue Management to optimize occupancy and profitability.Passionate about taking on larger responsibilities and new challenges in dynamic hotel environments, turning operational objectives into hospitality success.Reach me at t••••••••@gmail.com to connect.
Experience
Director of Housekeeping
Mar 2026 — Present
Education
Anhanguera Educacional
Turismo, Tourism and Travel Services Management
2010 — 2014
Cornell University
Hotel Revenue Management
Skills
- Microsoft Office
- Inglês
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