Christian Tomooka

Global Head of Presales @SBS

Los Angeles, CA, US
MOBILE NUMBERS
+19•••••••75

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WORK HISTORY

Apr 2024 — Present

Global Head of Presales @SBS

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Paris, FR

Leading a team of presales consultants across all offerings by providing strategic guidance and mentorship while ensuring alignment with sales objectives. By effectively connecting product expertise with customer business needs, we strengthen client relationships and enable deal closures.Leadership and Management• Recruit, coach, and mentor a team of high-performing presales consultants.• Set standards, manage workload, and review performance.• Guide and mentor team members, helping them improve their skills and expertise.• Cultivate a collaborative and highly motivated team environment.Strategic Planning and Execution• Develop and execute strategies that align with SBS’s goals and client needs.• Collaborate with Sales and Marketing to ensure activities are integrated seamlessly with the overall sales cycle.Sales Support• Guide presales teams in the development and delivery of presentations and demos that effectively highlight the business value of SBS’s solutions.• Provide technical and product expertise throughout the sales process, addressing customer concerns and objections to facilitate successful deal closures.• Collaborate with the sales team to identify potential clients and develop strategies for effective engagement.Market and Product Knowledge• Stay updated on industry trends, market evolutions, and the company’s offerings to support a strong presales strategy.• Ensure the team maintains comprehensive knowledge of recent product advancements.Presales Reporting• Record presales activities, including customer interactions and progress.• Report on team performance, customer feedback, and sales funnel metrics.Continuous Improvement• Consistently evaluate and optimize presales processes, including the adoption of innovative tools or the refinement of current methodologies, to improve overall efficiency.• Collect and communicate feedback to product development teams, informed by customer and market insight.

EDUCATION

1991 — 1996

UCLA

Philosophy

SKILLS

DepositsPaymentsTreasury ManagementCustomer ServiceBudgetsFinanceVendor RelationsProject ManagementFinancial ServicesBankingRisk ManagementBudgetingProcess EngineeringOperational RiskBanking OperationsBusiness AnalysisBusiness Process ImprovementManagementTreasury ServicesVendor ManagementExcelInternet BankingOperations ManagementAnalysisMicrosoft ExcelElectronic PaymentsCore BankingProcess ImprovementCommercial BankingCreditCash ManagementOutsourcingOperational Risk ManagementMergers & AcquisitionsProduct ManagementFinancial AnalysisLeadershipKycChange ManagementCall Centers

ABOUT CHRISTIAN TOMOOKA

30+ years of progressively responsible, diverse experience in financial services and support in service bureaus and bank environments with industry leaders, including 15 years of managerial experience in operations, customer service, and technical services, and 10 years in Pre-Sales Engineer/Solution Consulting.

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