Charleen S.

Executive Assistant to President & Office Manager @Legoland California Resort

Carlsbad, CA, US

Drafted and prepared various written resort-wide communications- Managed complex calendars for 10+ members of Senior Leadership Team (SLT)- Scheduled internal and external meetings across multiple time zones- Provided a full range of support to SLT that included domestic and international travel, meeting agendas, meeting minutes and reports- Managed and reconciled expense reports on behalf of SLT via SAP Concur- Developed presentations, templates, and spreadsheets; proofread, and edit presentations as needed- Lead and coordinated 3 annual resort-wide employee events for more than 800 attendees- Served as the main point of contact for internal and external affairs- Assisted with general office operations and facilitated the hiring process, including new-employee orientation- Oversaw and managed office inventories that included ordering, requisition, stocking, and shipment receiving, reduced costs by 10%- Planned and coordinated logistics and materials for 12+ intercompany staff meetings and offsite meetings- Led LEGOLAND DE & I Committee by increasing awareness through monthly education and initiatives - Member of the Wellness Committee and Merlin Magic’s Wand Committee to improve overall employee welfare and raised funds for children in need- Supported and planned all employee engagement activities that included monthly employee awards lunch, annual LEGOLAND well-being fair, and recruitment fairs.

Nanyang Polytechnic

Diploma, Marketing

Ngee Ann Secondary School

O levels, 6 merit subjects

Murdoch University

Double Major Bachelor of Business, Human Resources Management and Management