Abhishek S.
Customer Success Manager| SaaS | B2B Growth | ABM Strategist
- Role
- Sr Customer Success Manager at 6sense
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Abhishek S.
Strong dedication to process improvement and the ability to make complex decisions. Proven to be very analytical and a strategic planner. Effective communicator with strong relationship building and guaranteed customer satisfaction. The ability to multi-task, deal with ambiguity, problem solve, and a self-starter who can meet aggressive timelines.
Experience
Sr Customer Success Manager
Sep 2024 — Present · IN
Manage commercial accounts, owning the end-to-end post-sales relationship and customer success outcomes. Lead structured onboarding, enablement, and ongoing success planning for Commercial customers. Conduct QBRs/EBRs with senior stakeholders to review outcomes, adoption trends, and future goals. Track account health, proactively address risks, and ensure renewal readiness. Coordinate closely with Sales and Product teams to relay customer feedback and support expansion opportunities. Mentor and support new CSMs to ensure consistent service quality and customer experience.
Education
Indian Institute Of Information Technology Allahabad
Master of Business Administration - MBA, Business Administration and Management, General
2007 — 2009
DIT UNIVERSITY
Bachelor of Technology - BTech, Computer Science
2003 — 2007
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.