Chris Skantzaris
Director Client Enablement, Client Accounting Services at Blackline
- Role
- Director, Finance and Accounting Outsourcing Enablement at BlackLine
- Location
- Burlington, MA, US
- LinkedIn followers
- 500 followers
About Chris Skantzaris
With over 25 years of experience, I’ve built my career helping mid-market organizations…
Experience
Director, Finance and Accounting Outsourcing Enablement
Sep 2023 — Present · US
Oversee growth and retention strategies for BlackLine’s Client Accounting Services (CAS) segment, driving sales, client acquisition, and expansion among existing clients. Lead initiatives to ensure optimal platform utilization, client success, and strategic enablement while collaborating cross-functionally to enhance BlackLine’s service offerings. Serve as a key advocate for CAS within the organization, working with senior leadership, product teams, and sales to refine solutions and drive business success.Key Responsibilities: Spearhead growth initiatives through sales, acquisitions, and client expansion efforts. Reduce client attrition by executing targeted client health checks and ensuring organizations maximize BlackLine’s capabilities. Provide guidance and strategic recommendations based on client needs, ensuring seamless adoption and success. Educate internal teams on the uniqueness of Client Accounting Services (CAS) and the value of BlackLine’s solutions in this space. Develop and implement rapid deployment strategies to streamline BlackLine adoption for CAS firms. Act as an escalation point for critical client issues, engaging with SVPs and executive leadership to drive resolution. Work closely with internal teams to develop client-centric solutions that enhance user experience and long-term retention. Serve as a speaker at Beyond the Black, BlackLine’s annual conference, sharing expertise on technology and CAS best practices.Key Accomplishments: Secured the renewal of a major client on the verge of cancellation, leading to projected revenue exceeding $1M+ in the next year. Launched strategic client health initiatives, significantly improving retention and customer satisfaction. Championed a new rapid implementation framework to streamline onboarding and enhance the CAS client experience.
Education
University of Massachusetts Lowell
Accounting
1991 — 1994
Salem State University
BSBA
1995 — 1998
Skills
- Revenue Recognition
- Accounting
- Adp Payroll
- Account Reconciliation
- Business Intelligence
- Business Intelligence Tools
- Deltek Vision
- Blackline
- Project Management
- Financial Reporting
- Financial Transformation
- Intacct
- Microsoft Office
- Enterprise Resource Planning (Erp)
- Forecasting
- Deltek
- Finance and Accounting Outsourcing (Fao)
- Process Improvement
- Microsoft Excel
- Maconomy
- Erp
- Business Analysis
- Financial Analysis
- Payroll
- Accounts Payable
- Auditing
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