Jaikrishna Chinnaiyan Sadhasivam
Senior Program Manager @Ilink Digital
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WORK HISTORY
Senior Program Manager @Ilink Digital
Odessa, FL, US
EDUCATION
Indian Institute of Management, Calcutta
Executive Program in Business Management, Business Administration, Management and Operations
Pondicherry University
B.Tech, Computer science and engg
SKILLS
ABOUT JAIKRISHNA CHINNAIYAN SADHASIVAM
Achievement-driven and High Performer Program manager with a strong record of contributions in delivering and streamlining Project & Program Management, PMO Management functions, Service Delivery of Onsite / Offsite experience in IT industry Proven track record in managing multi-functional operations such as program/ project management activities encompassing planning, design, analysis, client interaction, estimation, finalization of specifications, risk management, change management and release management. Strong problem solving & technical skills coupled with decision making for enabling effective solutions leading to high customer satisfaction and low operational costs; Significant exposure in maintaining minimum turn-around-time & interacting with team members and cross-functional leads A keen planner, strategist and implementer with shown success in end-to-end management of various resources to meet specifications Proficient at providing value added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms Insightful experience in activities including project scoping and other activities related to Resource Management, Troubleshooting, Risk Management and Requirement Gathering A forward thinking person who is strong leader & team oriented; possess competencies in achieving both corporate & personal goals in diverse cultures
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