Crystal Simone Poe

About Crystal Simone Poe

Highly motivated and competent versatile professional with over 2 years experience in technology and data entry, 5 years in sales/retail, and 13 years in patient facing healthcare/customer service roles. Committed to contributing to teams that are making society a more healthful, sustainable, equitable place.The code snippet background is mine and is part of my Recycle Yourself project (can be found below in projects section). I wanted to display posts made by users that had been marked \"public\" while disregarding \"private\" posts. The app is meant to serve as an informational tool for people who need or are open to donating an organ as a living donor. I wanted public posts to be available to anyone who visits the site without requiring them to create an account or log in, AND for the posts to display either on the donor information page if written by a donor or to display on the recipient information page if written by a recipient. I needed to find a way to pull just that subset of data when I wasn\'t very familiar with Python yet and found that \"select_related\" was the tool I needed to finish the job!Contact:Email: c••••••••@gmail.comAnd now for the keyword jumble to appease the algorithm gods. JavaScript, Python, HTML, HTML5, CSS, CSS3, C#, MERN, MEAN, Node, Express, ECMAscript, ES6, TypescriptDjango, Bootstrap, Materialize, Angular, React, Mongoose.NetDatabases - SQL, PostgresQL, MongoDB, Heroku, Azure DevOps, Git, Github, Github Projects, Visual Studio, Kanban boards, Docker, CLI, CRM, Jira, Atlassian, Trello, Confluence, Microsoft Teams, Postman, Fiddler, Representational State Transfer, REST, Application Programming Interfaces, APIs, Object Oriented, OOP, Data Structures, Unit Testing, Team Development, Teamwork, Pair Programming, Debugging, Documentation, Wireframes and User Stories, Quality assuranceWritten communication skills, Interpersonal communication, Event coordination, Mentoring, Troubleshooting, Project Management, Agile development methodologies, Scrum project management, Sales, Exceptional customer service, Customer experience, Direct sales

Experience

1. Optician

   Elevated Eyecare, P.C

   Jun 2025 — Present · Denver, CO, US

   Performed QA consistently using lensometers on incoming glasses from outside labs.Regularly received positive customer reviews due to excellent service, fitting glasses to each patient using tools & heat, and solving customer problems with prescription and/or fit.Assist front desk with phones, pulling insurance authorizations, billing insurance companies for materials and exams, checking in patients for visits, and other duties as needed.Assist technicians with contact lens dispensing, ordering, and patient testing.

Education

• Pueblo West High School

  High School Diploma

• General Assembly

  Software Engineering Immersive, Computer Science

  2020 — 2020