Christopher Shepherd

Head of Customer Success at Shift Technology | Professionally Trained Leadership Coach | Rucking Evangelist | Let’s Do This (ask me)

Role
Head of Customer Success - Americas at Shift Technology
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Christopher Shepherd

I want my life’s story to make a difference in the lives of others. “Success is when I add value to myself…Significance is when I add value to someone else.” John Maxwell.

Experience

  1. Head of Customer Success - Americas

    Shift Technology

    Jan 2026 — Present · Boston, MA, US

Education

  • National Louis University

    MAT, Education (Endorsed in History and Business Education)

    2007 — 2009

  • Moody Bible Institute

    Master of Arts in Ministry Studies - Interdisciplinary (Candidate), Pursuing Biblical Studies & Leadership

    2019 — 2025

  • Prime Coaching Academy

    Executive, Career Transition and Performance Coaching, International Coaching Federation (est. 2026)

  • Eastern Illinois University

    Communications, Business

    1988 — 1992

  • North Central College

    MBA, Leadership and Marketing

    1999 — 2002

Skills

  • Solution Selling
  • Crm
  • New Business Development
  • Account Management
  • Direct Sales
  • Lead Generation
  • Sales
  • Saas
  • Sales Process
  • Strategy
  • Salesforce.com
  • Enterprise Software
  • Sales Management
  • Business Development
  • Strategic Partnerships

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Christopher Shepherd — Head of Customer Success - Americas at Shift Technology in Chicago, IL, US | Unifers