Crystal Cook
Senior Director, Human Resources @ Premiere Digital Services | SPHR®, \"When you learn better, you should do better. If not, it\'s no one\'s fault but your own.\"
- Role
- Senior Director Human Resources at Premiere Digital Services
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Crystal Cook
I am the Senior Director, Human Resources at Premiere Digital Services, a leading digital media company that provides content delivery, localization, and media services. I have over 18 years of experience in human resources management, consulting, and leadership, with credentials such as SPHR. I also hold a MA in Music Industry Administration and a MS in Human Resource Management. My core competencies include employee relations, benefits, process improvement, performance management, compliance, coaching, and conflict resolution.As a hands-on leader and strategist, I am passionate about navigating change and fostering beneficial relationships through organic proactive engagement, embracing cultural diversity, and stimulating increased productivity and positive outcomes. I have successfully led and implemented several projects and initiatives that enhanced organizational efficiency, effectiveness, and growth, such as relocating an entire fulfillment and call center operation, securing a grant for train the trainer efforts from the Economic Development Commission, and reducing injuries and WC claims by 75%. My mission is to create and maintain a human-centric culture that aligns with the company\'s vision and values, and to empower and support the employees and the leadership team. I believe in continuous personal improvement and balance, and I always strive to learn better and do better.
Experience
Senior Director Human Resources
Feb 2024 — Present · Los Angeles, CA, US
Education
Strayer University
BBA, Business Administration/Marketing
2008
Strayer University
Master of Science - MS, Human Resources Management
2008 — 2011
California State University, Northridge
Master of Arts - MA, Music Industry Administration
2018 — 2020
Skills
- Onboarding
- Problem Solving
- Operations Management
- Customer Service
- Performance Management
- Employee Training
- Emotional Intelligence
- Writing
- Contract Negotiation
- Start-Ups
- Talent Acquisition
- Management
- Leadership
- Leadership Development
- New Hire Orientations
- Employee Engagement
- Workforce Management
- Process Improvement
- Executive Coaching
- Employee Relations
- Employee Benefits
- Remote Teams
- Coaching
- Payroll
- Supervisory Skills
- Organizational Development
- Adp Workforce Now
- Conflict Management
- Hris
- HR Policies
- Management Consulting
- College Recruiting
- Compliance
- Deferred Compensation
- Talent Management
- Conflict Resolution
- Paychex
- Policy Analysis
- Rfq
- Benefits Administration
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