Crystal Sundaramoorthy

About Crystal Sundaramoorthy

I’m a UX Researcher with an engineering mindset who finds the missing link between people’s goals & technological possibilities.I’m driven to find the optimal ways technology can empower people to spend more of their time enjoying life – in other words, solutions that promote physical, mental, and financial wellbeing. I’m also an insatiably curious learnaholic. The areas I most love learning about are technology (especially emerging technology), people (behavior, cultures, cognition), and the ways businesses realize value by combining the two. Over the years, I’ve realized that the most profound learning comes from connecting with others. Collaboration and a growth mindset make a team greater than the sum of its parts.Professional summary:• A person continually trusted to deliver on novel, high-stakes projects throughout an evolving 15-year career from engineer to experience designer to UX researcher thanks to an exceptional ability to learn, adapt, and build trusted partnerships• An astute listener and observer, able to excel at understanding users to improve the user experience because of an empathetic nature, strong attention to detail, and ability to actively listen• An innovator driven to increase productivity and add business value by improving the design of interfaces, services, and processesGartner Top Strengths: Empathy, Ideation, Positivity, Futurism, Adaptability

Experience

1. Sr Ux Researcher (Contractor with Kforce)

   Charles Schwab

   Apr 2024 — Present · Raleigh, NC, US

Education

• University of North Carolina at Charlotte

  Master of Science in Information Technology - MSIT, Human Computer Interaction

  2017 — 2021

• Marist University

  B.S., Computer Science

  1998 — 2002

• CareerFoundry

  UX Design Certificate, User Experience Design

  2016 — 2017

• Purchase College, SUNY

  Professional Training Program, Health Coaching

  2012 — 2013

Skills

• Microsoft Sql Server
• Sdlc
• Interaction Design
• Product Design
• Usability Testing
• Data Center
• Requirements Analysis
• Shell Scripting
• Human Computer Interaction
• Enterprise UX
• Middleware
• Ibm Db2
• Database Administration
• Vendor Management
• Service Design
• Unix Shell Scripting
• Sql
• Visio
• Devops
• Project Management
• Disaster Recovery
• Software Development
• User Research
• Databases
• Db2
• Integration
• Ibm Http Server
• Software Development Life Cycle (Sdlc)
• Deployment Planning
• Unix
• Configuration Management
• User Experience Design
• Informix
• Solaris
• Troubleshooting
• Websphere
• Deployment Strategies
• Websphere Application Server
• Web Development
• Web Architecture