Crystal Randall
Senior Director Distribution Implementation & Operations @Hilton
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WORK HISTORY
Senior Director Distribution Implementation & Operations @Hilton
Responsible for leading an amazing, talented and highly effective team that drives the connectivity of online third-party channels and products/promotions and provides subsequent support to those channels and all Hilton hotels globally.
EDUCATION
The University of Manchester
1st Class with Distinction, BA (hons), Modern Languages, Business & Management (German)
SKILLS
ABOUT CRYSTAL RANDALL
Prince 2 certified Third Party Implementation Senior Director with experience managing multiple complex IT and Business projects/programmes simultaneously throughout the project life cycle. Awarded Hilton Global Distribution Team Member of the Year for 2021 and named one of WiHTL and DiR’s Women to Watch in 2025. Responsible for leading a team driving the connectivity of new products and channels for online third party partners and providing subsequent support, liaising with many functions and departments both internally and externally. Recognised for strong leadership (selected as one of Hilton\'s 2023 LEAP participants), organisational, collaboration and communication skills which are key for ensuring the timely delivery of projects that meet all stakeholder requirements. Experience in managing vendor relationships (on and offshore) for software as a service and support related products and services. Advanced MS Office proficiency. Skilled in foreign languages.
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