Crystal Okonkwo
IT Fellow @ Opportunity College | MS in IT Management
- Role
- Technical Support at Foundever
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Crystal Okonkwo
As a recent graduate of East Texas A&M University, I am preparing to begin a career…
Experience
Technical Support
Mar 2025 — Present
Provide technical support via phone and chat, assisting with troubleshooting accounting and tax softwareNavigate multiple systems efficiently to resolve customer inquires and ensure a smooth user experienceAdhere to security protocols while handling sensitive customer information
Education
Opportunity College
Career Jumpstart Fellowship: Texas
2023 — 2023
Western Governors University
Bachelor of Science - BS
2023 — 2025
The University of Texas at Dallas
Bachelor of Science - BS
2016 — 2017
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