Crystal Ngo
Strategic Program Manager | Business Transformation • Strategic Planning • Program Management • Stakeholder Management • Operational Excellence • Business Operations • Change Management • Continuous Improvement
- Role
- Manager, Strategic Initiatives at Danaher
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Crystal Ngo
Translating organizational priorities into measurable impact through strategic program…
Experience
Manager, Strategic Initiatives
Jan 2022 — Present · US
Spearheaded design and deployment of executive-sponsored, company-wide strategic programs in a leading Danaher operating company. Drove implementation of cross-functional operating cadence and goal-setting systems that embedded new, scalable processes and fostered a culture of continuous improvement leveraging the Danaher Business System (DBS).*Selected Achievements:*• Orchestrated 3-year strategic initiative delivering 10x higher growth differential in key talent segment vs. baseline (+7.4% vs.+0.6%) while achieving record-low turnover rates.• Architected and implemented company-wide scorecard and KPI cascade across 15 functions, enabling executive-level monthly business reviews and timely, data-driven interventions.• Represented executives in high-level meetings and served as liaison between leadership and key stakeholders across 20+ operating companies in global enterprise.
Education
Brown University
Master of Arts (M.A.)
Brown University
All but Dissertation (ABD)
Smith College
Bachelor of Arts (B.A.)
Skills
- Program Management
- Research
- Strategic Planning
- Community Outreach
- Writing
- Program Development
- Teaching
- Public Speaking
- Diversity & Inclusion
- Editing
- History
- Higher Education
- Program Evaluation
- Leadership
- Event Planning
- Survey Design
- Project Management
- Academic Writing
- Communication
- Leadership Development
- Nonprofits
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