Crystal M.

Founder & Consultant @Kognitiv Inc.

US

Client Highlight: Supported a human-in-the-loop AI company in scaling North American Recruiting Operations for Generative AI, LLM, data annotation, and related data services.High-Volume Pipeline Management: Oversaw applicant flow of candidates, designing new process to prioritize selection, candidate communication, and compliance.ATS Optimization: Configured and automated workflows in ATS to support five worker classifications (FTE, fixed-term, part-time, and crowd), reducing manual processing time and standardizing intake across talent pools ranging from hundreds to thousands per month.Learning Systems Integration: Administered Pearson LMS and two additional assessment platforms, onboarding and certifying 50+ candidates per day for language skills, and Gen AI and LLM knowledge.Vendor & Stakeholder Management: Served as primary POC for 2 high volume recruiting vendors, coordinating shared candidate pipelines, certification readiness, and “keep warm” highlight: Ensured the successful delivery of the Socrata Open Data Platform for an SMB public sector contracting firm. Managed a $12M portfolio, overseeing technical teams to ensure proper execution of implementation and maintenance, and driving client satisfaction through effective bizops & project management.(Agencies include DOT, HHS, CDC, VA). Introduced SharePoint and Jira tools to improve project oversight and efficiency. Developed RoB meetings, reporting, and special projects for the SMB founder in a special advisor position overseeing day to day operations for a team of 7. Managed billing and payments for 5 accounts.

University of Connecticut

Bachelor of Science - BS, Business Management, Concentration in International Business

University of Virginia

Master of Science - MS, Data Science / Analytics