Crystal Horan
- Role
- Vice President, Product Manager at LPL Financial
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Crystal Horan
My passion is driving results for our clients through identifying opportunities for…
Experience
Vice President, Product Manager
Mar 2023 — Present
Driving the transformation of the digital help experience by creating innovative digestible learning opportunities. Building out a comprehensive Adobe Experience Manager platform inclusive of multi-use content fragments, video, audio, images, text, and CTA’s, which provide an overlay to allow the user to learn while processing transactions. Serving over 50 topics and 80 contributors. Partnering across product teams with content strategists and operations to create in-the-moment contextual help to develop informed decisions without leaving the workflow. Sourcing new technology to drive a better search experience for our users. Partnering to design and build qualitative analytics to track and improve the user experience through feedback.
Skills
- System Administration
- Time Management
- Securities
- Client Relations
- Microsoft Excel
- Payroll
- Accounting
- Equities
- Microsoft Office
- Management
- Financial Services
- Finance
- Sharepoint
- Budgeting
- Business Development
- Strategic Financial Planning
- Communication
- Sales
- Investments
- Data Entry
- Leadership
- Microsoft Outlook
- Project Management
- Loans
- Accounts Payable
- Teamwork
- Client Development
- Analysis
- Recruiting
- Powerpoint
- Training
- Outlook
- Social Media
- Strategic Planning
- Customer Service
- Budgets
- Forecasting
- Microsoft Word
- Software Documentation
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