Crystal Shipman
director ops services, Canada at Starbucks
- Role
- Director, Operations Services Canada at Starbucks
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Crystal Shipman
I am an operations professional with nearly two decades of experience in leading both retail and non-retail teams to develop, implement, and measure the success of strategic initiatives and programs that are essential to create shareholder value, economic success, reduce employee complexity and meet the diverse needs of our customers.
Experience
Director, Operations Services Canada
Apr 2019 — Present · Seattle, WA, US
In my current position, my team develops and consults on programs and initiatives linked to our strategic plan for the Canada business. We work with both retail and non-retail functions to evaluate and adopt programs and adapt US initiatives to ensure that they are relevant for the Canadian consumer. We also play a unique role in soliciting feedback from our field teams to feed the continuous improvement of the tools, resources, and implementation plans we create. Our success relies heavily on our ability to build strong relationships, influence cross-functional teams, and create process to ensure the durability of our decisions can create forward momentum.I am on a small peer team that includes the leaders of the product, marketing, supply chain and finance functions to lead the strategic and financial plan for Starbucks Canada. On this team, we lead alignment and decision making for the business including our product launch planning, consumer research, testing, and contingency planning to fill financial gaps or to optimize opportunities for better profit impact.
Education
University of Idaho
Bachelors of Science, Communication, Spanish
1998 — 2002
Skills
- Process Improvement
- Coaching
- Change Management
- Developing People
- Team Building
- P&L Analysis and Responsibility
- Project Management
- High Attention to Detail
- Cross-Functional Team Leadership
- Store Management
- Inventory Management
- Customer Service
- Driving Results
- People Development
- Store Operations
- New Store Development
- Multi-Unit Management
- Training
- Sales
- Retail
- Leadership
- Business Process Improvement
- Performance Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.