Crystal Serna
Population Health | Quality Improvement & Compliance | Clinical Operations & Education
- Role
- Health Center Practice Administrator at Adelante Healthcare
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Crystal Serna
Healthcare Operations Professional with 12+ years of experience in clinical support, quality improvement, and healthcare compliance. Skilled in leading teams, streamlining workflows, and driving better patient outcomes through strategic problem-solving and cross-functional collaboration.
Experience
Health Center Practice Administrator
Apr 2026 — Present · Phoenix, AZ, US
Education
Kaplan College-Phoenix
Diploma, Medical/Clinical Assistant
2010 — 2010
Grand Canyon University
Bachelor of Science in Health Science in Professional Development and Advanced Patient Care, Health/Health Care Administration/Management
2019 — 2022
Skills
- Healthcare
- Patient Advocacy
- Rehabilitation
- Emr
- Healthcare Industry
- Team Building
- Medicaid
- Strategic Planning
- Vital Signs
- Microsoft Word
- Basic Life Support (Bls)
- Team Leadership
- Compassion
- Credit
- Cardiopulmonary Resuscitation (Cpr)
- Hipaa
- Patient Safety
- Medication Administration
- Clinical Research
- Medicare
- Investments
- Healthcare Management
- Teamwork
- Banking
- Direct Patient Care
- Elder Care
- Microsoft Excel
- Powerpoint
- Account Management
- Outlook
- Microsoft Office
- Sales
- Mental Health
- Medical Records
- Leadership
- Electrocardiography (Ekg)
- Customer Satisfaction
- Training
- Patient Education
- Customer Service
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