Crystal R.
IAM-PAM Guru
- Role
- Iam Architect (Ercot) at Motion Recruitment
- Location
- Weatherford, TX, US
- LinkedIn followers
- 500 followers
About Crystal R.
Self-proclaimed “that girl” of IAM/PAM solutions. Having vast experience in many different offerings to meet the business need of “WHO” has access, “WHAT” the access is used for (clearly defining roles/entitlements), ”WHEN” it was provided/attested, “WHY” the specific access is needed based on role, “HOW” it will be managed going forward. Managing people and products in the best compliance manner possible. Ensuring the overall needs/concerns of a business are met to adhere to audit policy (SOX, SOC1, SOC2, SOC3, & HiTrust - depending on scope). Pushing project initiatives for IGA (Identity Governance Administration), ACM (Access Control Management), PAM (Privileged Access Management), and ADM (Active Directory Management). Authentication, authorization, and accounting throughout the project scope. Excellent communicator! Documentation wizard! Overall master of delivery!
Experience
Iam Architect (Ercot)
Dec 2025 — Present
Lead and coordinate IAM modernization program. Provide SME expertise on IAM platforms, RBAC, MFA, PAM, and lifecycle management. Direct the development, implementation, and continual use of IT standards by leading the EA Working group.
Education
Richland Community College
Associate of Arts and Sciences - AAS, Network and System Administration/Administrator
DeVry University
Bachelor's degree, Business Technical Management
Skills
- Knowledge Sharing
- Vendor Management
- Team Leadership
- Verint
- Active Directory
- Windows Server
- Lotus Notes
- Desktop Application Support
- Managing Offshore Teams
- Toad
- Snagit
- IT Management
- Champs
- Application Support
- Citrix
- Knowledge Base
- Microstrategy
- Call Recording
- Softphone
- Netop
- Html
- Interpersonal Skill
- Technical Support
- Application Support Management
- Troubleshooting
- Vendor Management Skills
- Consulting
- Remote Desktop
- Exony
- Network Administration
- Egain
- Teamwork
- Team Management
- Software Project Management
- Customer Liason
- Microsoft Office
- Research Development
- Help Desk Support
- IT Service Management
- Sap
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