Crystal Q.

About Crystal Q.

Software, training, and technical support background. Leadership and program management. Deeply ingrained in software/app updates and working closely with software developers. Passionate about ensuring customers have the tools and training they need to be successful as the Client Success Manager at SxanProExperienced Public Health professional with a demonstrated history of working in the community health and governmental insurance industry. Skilled in Health Communication and education, Prevention, Employee Wellness, Patient Safety, Community Health, Training, Technical Assistance, and Program Management. Strong technology professional with a Master of Public Health degree focused in Health Promotion. Passionate about assisting underserved populations navigate the healthcare system. Community Health Worker Advocate Management Program graduate from UCLA Anderson School of Management. MiCHWA Certified CHW in the State of Michigan. Previous Patient Engagement and Operations Manager of the MPCA/MCHN Community Health Worker Patient Engagement Program. Provided technical support, training, communication, and management to Community Health Workers and leadership at Federally Qualified Health Centers.

Experience

1. Client Success Manager

   Sxanpro

   Jan 2025 — Present

Education

• UCLA Anderson School of Management

  Program, Community Health Management

• Grand Valley State University

  Master of Public Health - MPH, Public Health Education and Promotion

  2018 — 2020

• Central Michigan University

  Bachelor of Science (BS), Public Health Education and Promotion

  2009 — 2013