Crystal Moten
Sr Client Support Specialist @AT&T
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WORK HISTORY
Sr Client Support Specialist @AT&T
US
EDUCATION
Colorado State University
Bachelor of Science - BS, Business Administration and Management, General
Colorado State University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Texas Southern University
Early Childhood Education and Teaching
ABOUT CRYSTAL MOTEN
AT & T\'s FirstNet division benefits from my role as a Senior Client Support Specialist, where I support first responders and public sector agencies with mission-critical communication solutions. I work alongside emergency management teams to coordinate response efforts, sustain operational readiness, and manage client relationships during complex incidents and key events. My expertise encompasses partner relationship management, recruitment advertising, define project scopes, timeliness, and resource requirments; create schedules and maintain project plans and schedules. All while adhearing to key performance indicators to ensure tailored support and impactful outcomes. Across more than 15 years in human resources, I have developed a strong foundation in recruiting, benefits, employee relations, ADA & LOA compliance, conflict resolution, and multi-state performance management. Past roles include Associate Director of Human Resources and Senior HR Business Partner, where I contributed to organizational strategies that enhanced team performance and mitigated risks. This blend of public safety support and HR leadership drives my commitment to empowering teams and protecting communities.
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