Crystal Mendonca

About Crystal Mendonca

30 years of quality exposure in culinary development, operational management, manpower management and audit across diverse business verticals ranging from luxury hotels, clubs, cruise ships, airlines, malls and corporate catering. Comprehensive knowledge of sanitation, ISO FSSC FSSAI and Halal compliance. Proficient in Ms-Excel and adept at performing menu and recipe costing, manpower databases, MIS, troubleshooting and implementing effective cost controls. Creative and result-oriented approach to production and presentation of superior quality food. Possess good coaching, mentoring, motivating and problem-solving skills. Have excellent research and analytical skills, crisis management skills and strong resolve towards organization and employee development.

Experience

1. Associate Manager - Culinary Control - South & West

   Air India Limited

   Feb 2026 — Present · Mumbai, IN

Education

• Symbiosis Centre For Distance Learning

  Post Graduate Diploma in Business Administration, Operations Management

  2009 — 2011

• Institute of Hotel Management, Catering Techlology & Applied Nutrition, Chennai.

  DHMCT

  1992 — 1995

Skills

• Banquets
• Mediterranean
• Indian
• Arabic
• Pre-Opening
• Cuisine
• Hotels
• Hospitality Management
• Menu Development
• Fine Dining
• Hospitality Industry
• Hotel Management
• Food & Beverage
• Culinary Skills
• Catering
• Hospitality
• Resorts
• Restaurants
• Restaurant Management
• Haccp
• Recipes
• Hygiene
• Food Quality
• Pre-Opening Experience
• Food Safety
• Menu Engineering
• Operations Management
• Menu Costing
• Food
• Food Preparation
• Sanitation
• Cost Control
• Chef
• Customer Satisfaction
• P&L
• Italian Cuisine
• Cooking
• Yield Management
• Management
• Budgets