Crystal Libby

Training Coordinator

Role
Training Coordinator at Pebble Beach Resorts
Location
Monterey, CA, US
LinkedIn followers
500 followers

About Crystal Libby

Training Facilitator | Operations Specialist | Policy & Procedure Developer I specialize in streamlining operations, developing talent, and maintaining a supportive service culture utilizing the techniques of the Six Sigma. I moonlight as the Unprofessional Chef, developing recipes and cooking tips via

Experience

  1. Training Coordinator

    Pebble Beach Resorts

    Jan 2020 — Present · Monterey, CA, US

    Lead technical writer of Pebble Beach Resort Reservations procedural manuals. I conduct regular training classes and one-on-one coaching on the subjects of luxury sales, customer service, and internal operations. I analyze metrics to evaluate employee performance and strategize development.

Education

  • Writers Studio of New York

    Creative Writing

  • Harvard University

    HarvardX Program, Entrepreneurship in Emerging Economies

  • Southern New Hampshire University

    Business Administration and Management

  • Monterey Peninsula College

    International Business

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Crystal Libby — Training Coordinator at Pebble Beach Resorts in Monterey, CA, US | Unifers