Crystal Holloway
VP, Mortgage Underwriting Manager (Conventional, HE/2nd’s, USDA, FHA, VA, Bond, Perm, and Non-Conforming/Portfolio Jumbo
- Role
- VP, Mortgage Underwriting Manager at PNC
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Crystal Holloway
Experienced mortgage underwriting manager of a seasoned team of underwriters within…
Experience
VP, Mortgage Underwriting Manager
May 2015 — Present · Cleveland, OH, US
During my current tenure as Underwriting Mgr, I spearheaded a team responsible for underwriting diverse loan portfolios, catering to High Net Worth and Private Banking clients. I provided strategic guidance to Mortgage and Home Equity Processing Sr Mgrs and Sr Sales Mgrs, delivering policy-aligned solutions to intricate loan scenarios and ensuring compliance with regulatory standards. I have managed up to 24 Mortgage Underwriters and 2 Team Leads at the operational peak. Building and leading effective teams from Sales to Underwriting.• Achieved a significant reduction in error rates within my Team to less than 2% by implementing process and procedural modifications for loan credit decisions, enhancing operational effectiveness and output.• Conducted thorough second-level reviews per monthly sample on high-risk loans and proactively escalated cases for audit review, resulting in enhanced compliance and risk mitigation strategies.• Established seamless communication channels between the Underwriting, Processing and Closing teams within 1st mgte and Home Equity. Along with CWDI, Compliance, CFPB, OFAC and HMDA Depts, facilitating transparency and ensuring regulatory adherence across all stages of the mortgage lending process.
Education
Kent State University
Bachelor of Arts - BA
Skills
- Mortgage Banking
- Refinance
- Loans
- Mortgage Lending
- Residential Mortgages
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.