Crystal Heithaus
Product, UX, Research
- Role
- Senior Product Manager at Close
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Crystal Heithaus
I am a Product Generalist that leverages my extensive background in UX Research to deliver high-quality product experiences that creatively solve customer problems and drive business growth. I\'m known for my rigorous approach, keen product sense, and strong technical acumen.
Experience
Senior Product Manager
Mar 2024 — Present · San Diego, CA, US
Close is a bootstrapped, profitable, 100% remote,~90 person team of thoughtful individuals who value autonomy and impact. We are out to supercharge sales productivity for startups & SMBs with the most modern, thoughtfully all-in-one, communication-focused CRM. Learn more at
Education
Georgia Institute of Technology
Bachelor of Science, Industrial Design
Georgia Institute of Technology
Bachelor of Science, Applied Psychology
Skills
- Customer Insight
- Information Architecture
- Product Management
- Usability
- Ethnography
- User Research
- Design Research
- Participatory Design
- Design Thinking
- User-Centered Design
- Consumer Insights
- Research Design
- User Experience
- Market Research
- Interaction Design
- Design Strategy
- Product Strategy
- Experience Design
- Qualitative Research
- Persona
- Usability Testing
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