Crystal Godin
Revenue Cycle Management | Process Improvement | Driving Performance Metrics, Team Development & Strategic Growth
- Role
- Sr Revenue Cycle Manager at Optum
- Location
- North Charleston, SC, US
- LinkedIn followers
- 500 followers
About Crystal Godin
Bringing a wealth of leadership expertise in the healthcare industry, I am a…
Experience
Sr Revenue Cycle Manager
Apr 2023 — Present · North Charleston, SC, US
Merger - parent company to Change Healthcare) Led revenue cycle operations for Accounts Receivables and Electronic Data Interchange (EDI) within the Laboratory and Pathology departments, managing billing and collections for over 100 clients. Oversaw $1.9 billion in annual charges and $28.3 billion in revenue while optimizing clearinghouse edits and payer rejection processes to improve efficiency. Monitored key performance indicators and benchmarks to maximize cash revenue and minimize aged accounts receivable. Spearheaded improvement projects, implemented strategic initiatives, and facilitated regular meetings with vendors, clients, account managers, and executive leadership to drive operational success.
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