Madison Crynes

About Madison Crynes

Seasoned IT leader with over 15 years of experience driving innovation and operational excellence in the Managed Services Provider (MSP) space. I specialize in leading organizations through secure digital evolution, aligning technical strategy with business goals across Microsoft cloud platforms and complex hybrid environments.As a solutions architect and strategic advisor, I’ve guided clients through mission-critical projects—from cloud adoption and cybersecurity modernization to infrastructure overhauls and compliance initiatives. I’m known for building trusted relationships, leading with clarity, and mentoring high-performing technical teams across remote, hybrid, and in-person settings.My approach is grounded in integrity, emotional intelligence, and a relentless focus on delivering measurable results that move businesses forward.

Experience

1. Senior Engineer

   Archit

   Mar 2024 — Present · Hayward, CA, US

   Served as a senior technical leader responsible for delivering high-impact IT solutions and guidance to clients in architecture, engineering, and design industries. Lead strategic projects from planning through execution, including cloud migrations, cybersecurity improvements, and infrastructure modernization efforts. Played a key role in developing and refining project lifecycle standards and documentation. Acted as a trusted advisor to client stakeholders, translating business needs into scalable technical solutions that align with industry best practices. Collaborated closely with cross-functional teams and internal leadership to improve service delivery, drive operational efficiency, and implement modern IT standards across client environments. Provided mentorship and technical oversight to junior engineers, fostering growth and maintaining high service quality. Played an active role in shaping ArchIT’s technical strategy, contributing to solution design, client satisfaction, and long-term technology roadmaps.

Education

• Southern Nazarene University

  Partially Complete, Network and System Administration/Administrator

  2014

• Oklahoma State University

  Partially Complete, Management Information Systems, General

  2010

• Deer Creek High School

  High School Diploma

  2009

Skills

• Windows 7
• Office 365
• Cisco
• IT Project & Program Management
• Networking
• Active Directory
• Windows Server
• Operations Management
• Aerohive
• Windows Os
• Microsoft Powerpoint
• Server 2016
• System Administration
• Network Security
• Service-Level Agreements (Sla)
• Managed Services
• Windows 10
• Technical Support
• Exchange Online
• Systems
• Disaster Recovery
• Troubleshooting
• Management
• IT Hardware Support
• Mac Os
• Sonicwall
• Microsoft Excel
• Microsoft Operating Systems
• Beekeeping
• Data Backup Solutions
• Training
• Customer Satisfaction
• Synology
• Account Management
• Microsoft Word
• Retail
• Server 2012r2
• Team Leadership
• Business Continuity Planning
• Retail Sales