Charlotte Rabe von Pappenheim
Strategic IT Manager - Dach @Accor
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WORK HISTORY
Strategic IT Manager - Dach @Accor
Munich, DE
Act as the primary escalation lead, ensuring timely resolution, accountability, and root-cause follow-up• Analyze trends and recurring issues to drive continuous improvement and data-driven decisions• Own IT/SDL performance across a portfolio of 141 hotels in Switzerland, Austria and Germany • Close collaboration with all Stakeholders to drive resolution and communication• Leverage technical and process expertise to support investigations and solutions
EDUCATION
IHK Ostbayern
Bachelor Professional of Business (CCI), Wirtschaftswissenschaften
Staatliche Fachoberschule Regensburg
Vocational baccalaureate diploma, Pedagogy & Psychology
IU International University of Applied Sciences
Strategic Leader, Wirtschaftswissenschaften
DeLSt GmbH - Deutsches eLearning Studieninstitut
Master Professional of Business Management (CCI), Wirtschaftswissenschaften
Regensburger Fremdsprachenschule
Foreign Language Correspondence Secretary , International Business
ABOUT CHARLOTTE RABE VON PAPPENHEIM
My objective is to develop my career on the Hospitality market by leading people to growth while creating exceptional experiences. So far my career journey has taken me through various roles and industries, equipping me with invaluable insights and skills. My core strengths include implementing strategic concepts, fostering innovative ideas, developing creative solutions to complex challenges, and lead the team in the right direction. I wholeheartedly believe in the potential of collaborative efforts to accomplish ambitious goals.
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