Christina Rutherford

About Christina Rutherford

Analyst with 5+ years of experience administering SaaS platforms, driving large-scale user adoption, and enabling cross-functional delivery. Operating as the bridge between technology and business stakeholders, I focus on ensuring every team member is equipped to plan, prioritize, and deliver with confidence. From department-level systems to enterprise-scale solutions, I’ve consistently leveraged these platforms to make complex work visible, manageable and actionable at scale. Outside of my career, I am an infinite student passionate about women’s health, particularly period equity, endometriosis, and sexual wellness education. I care deeply about creating space for open conversations and better outcomes for women and their health.

Experience

1. Senior Program Analyst - Digital Portfolio Office

   Delta Air Lines

   Apr 2025 — Present · Atlanta, GA, US

   Administer an enterprise SaaS platform supporting 300+ business and technology active users across multiple departments, supporting adoption, configuration, enablement, and ongoing value delivery.• Lead the governance model overseeing configuration changes, issue resolution, and workflows across our planning tool system.• Serve as a primary owner of the admin intake queue, triaging and resolving user questions, technical issues, access requests, and license provisioning across the enterprise.• Partner with cross-functional leaders as a trusted advisor to understand team goals, identify workflow gaps, and align platform capabilities to business needs.• Drive user adoption and retention through structured onboarding, training, documentation and continuous improvement based on usage data and stakeholder feedback.• Balance competing stakeholder priorities while maintaining platform stability, roadmap alignment, and consistent service delivery across teams. • Present executive-level insights and recommendations to leadership, reinforcing platform value and informing investment and prioritization decisions.• Reinforce training, proper system usage, and best practices when users experience difficulty with designed processes.

Education

• University of Cape Coast

  African Diaspora Study Abroad Course 49-2775, Art History, Criticism and Conservation

• Columbia College Chicago

  Bachelor’s Degree, Business Administration and Management, General

Skills

• Fashion
• Fashion Blogging
• Research
• Microsoft Word
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Fashion History
• Marketing
• Visual Merchandising
• Team Building
• Management
• Retail
• Time Management
• Cashiering
• Apparel
• Teamwork
• Styling
• Event Planning
• Public Relations
• Web Content
• Advertising
• Clerical Skills
• Retail Sales
• Microsoft Office
• Sales
• Communication
• Leadership
• Marketing Strategy
• Strategic Planning
• Public Speaking
• Social Media
• Customer Service