Peter Clements

Director @Crmknowledge

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2008 — Present

Director @Crmknowledge

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I am the Managing Director of CRM Knowledge, specialising in offering clients remote, flexible Microsoft Dynamics 365 CRM support. I provide high quality guidance and training to businesses striving to achieve return from the Microsoft Dynamics 365 / CRM and digital marketing investments. My services include strategy guidance, requirements analysis and capture, technology assessment and quality assurance and training for CRM specialists through to executives and end users. I work with Microsoft Dynamics CRM, ClickDimensions, Microsoft Portals, Microsoft Dynamics Marketing, Social Engagement and a whole host of ISV tools. Member of Association of Practicing Architects, Microsoft Certified Technical Consultant and Microsoft Certified Trainer.

EDUCATION

1982 — 1986

University of Stirling

Bachelor of Science (B.Sc.), Psychology

SKILLS

Business IntelligenceBusiness DevelopmentCustomer Relationship Management (Crm)Pre-SalesArchitecturesIntegrationBusiness ProcessIT ManagementBusiness Process ImprovementProgram ManagementTeam LeadershipErpConsultantsLeadershipMicrosoft Sql ServerIT Service ManagementSoftware ImplementationManagementData MigrationChange ManagementBusiness AnalysisConsultingRequirements AnalysisConsultancyCloud ComputingRequirements GatheringEnterprise SoftwareEnterprise ArchitectureProject DeliverySolution ArchitectureSqlProject ManagementIT StrategyMicrosoft Dynamics CrmSsrsData WarehousingProfessional ServicesSoftware Project ManagementSystem DeploymentCrm

ABOUT PETER CLEMENTS

At the helm of CRMKnowledge, my mission revolves around elevating client capabilities in CRM strategy and implementation. With an extensive background in technology and commercial roles, I\'ve honed my expertise in Microsoft Dynamics 365, ensuring high-quality guidance and training that translates into tangible business value. My approach is anchored in empowering organizations to manage and advance their tech investments effectively.Our service entails not just technical support, but also developing best practices in sales and marketing processes, tailored to enhance CRM systems like Dynamics365 and ClickDimensions. Our team\'s dedication to providing flexible, client-focused solutions has established CRMKnowledge as a beacon of support for organizations navigating the complexities of CRM without traditional support structures. This client-centric philosophy drives our success and remains at the core of my professional ethos.

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Peter Clements — Director at Crmknowledge in Manchester, GB | Unifers