Craig MacInnes
Contract Manager @Carlisle Support Services
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WORK HISTORY
Contract Manager @Carlisle Support Services
GB
Contract Management and Customer Support
EDUCATION
University of Chester
Bachelor of Business Administration
St Peters High School
Diploma of Education, Course Studies
St Peter's High School, Virar
Diploma of Adult Education
University of Chester
Business NVQ Level 5, Business Administration and Management, General
Sir Sandford Fleming College
Law, Security & Police Foundations
Sir Sanford Fleming Collage
Bachelor's degree, Law and Security
SKILLS
ABOUT CRAIG MACINNES
As Director, I have over 20 years of experience leading national and international operations across multi-sector portfolios, including manufacturing, public services, events, and commercial industries. My work has focused on driving operational excellence, ensuring contract compliance, and strengthening client engagement while improving service delivery. By embedding service improvement frameworks and optimizing onboarding processes, I have empowered regional teams to enhance productivity, retention, and internal culture. My commitment to continuous improvement is underpinned by a customer-first approach and strategic leadership, enabling the consistent achievement of key performance indicators. I have a proven track record of enhancing financial performance through cost control and resource optimization while fostering collaborative, high-performing teams. My expertise spans operational strategy, multi-site leadership, and service improvement, ensuring alignment with business growth objectives and delivering sustainable value to clients.
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