Ryan Lucas

Director Of Operations at Verint-Systems

Role
Director of Operations at Verint
Location
Reston, VA, US
LinkedIn followers
500 followers

About Ryan Lucas

Administer the operations department policies and procedures. Support and administer…

Experience

  1. Director of Operations

    Verint

    May 2018 — Present · Reston, VA, US

Skills

  • Project Management
  • Workforce Management
  • Change Management
  • Ftp
  • Contact Centers
  • Program Management
  • Inventory Management
  • Management
  • Service Delivery
  • Management Skills
  • Cross-Functional Team Leadership
  • Isdn
  • Call Center
  • Acd
  • Troubleshooting
  • Cti
  • Microstrategy Reporting
  • Networking
  • Customer Experience
  • Testing
  • Customer Satisfaction
  • Cisco Technologies
  • Call Centers
  • Vxml
  • Business Process Improvement
  • Team Leadership
  • Iqtalk
  • Vendor Management
  • Managed Services
  • Integration
  • Virtual Teams
  • Process Improvement
  • Sitescope
  • Ivr
  • Visio
  • Telephony
  • Telecommunications
  • Analysis
  • Voip
  • Data Center

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Ryan Lucas — Director of Operations at Verint in Reston, VA, US | Unifers