Cristy Simpson
Personal Vacation Advisor & Team Leader @Magical Vacation Planner
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WORK HISTORY
Personal Vacation Advisor & Team Leader @Magical Vacation Planner
Provide personalized, white glove service for a wide variety of vacations. From destination selection, hotel selection, dining recommendations, activities and more, I am responsible for consulting with my guests, factoring their unique needs and budget. I am their one stop shop for their vacation from discussing their vacation idea to their return home- Ensure outstanding communication and timely response in an effort to make the overall guest experience stress free and simple- Maintain confidentiality on behalf of my guests, including handling payment information with the utmost care and security- Responsible for growing my own customer base and my own marketing, which has been mainly through social media channels and referrals- Stay up to date on all vendor offerings, including completing annual required training and traveling to our preferred partner destinations to get hands on experience- Support my colleagues by sharing personal experiences with our wide variety of vacation offerings- Maintain client information and vacation bookings using Tess CRM.Awards Received- Outstanding Achievement Bronze level in 2018, 2019, and 2020 and Silver level in 2021, 2022, 2023 and 2024- Top Traveled Sales, Disneyland in 2021, 2022, and 2023- Top Traveled Sales, Aulani, a Disney Resort and Spa 2022.
EDUCATION
California State University, Chico
BA, Communication, Media Arts
SKILLS
ABOUT CRISTY SIMPSON
Personal Vacation Advisor and Team Leader working in the leisure, travel & tourism industry. https://m.facebook.com/mvp.cristysimpson/
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